California Attorney General — consumer complaint
- Type
- Public reporting channel
- Lieu
- California, États-Unis — California (reaches most major AI developers, which are California-domiciled)
- Dernière vérification
- 2026-09-22
- Prochaine vérification
- 2027-03-21
Pas encore traduit — affiché en anglais.
Comment les joindre
- Submission page
- Homepage
Ce qu'il fait
Complaints about businesses, including AI companies. The AG investigates where complaints suggest patterns of consumer harm or systematic violations of consumer protection law.
Évaluation franche
Worth more than its bureaucratic appearance because of jurisdiction: California's AG has direct reach over OpenAI, Anthropic, Google and Meta, and California has become the lead US AI regulator via SB 53. A well-documented complaint alleging a pattern lands in the office with both the authority and the demonstrated appetite to act. Still: no individual remedy, no guaranteed response.
Comment déposer
Online web form at oag.ca.gov, or download, print and mail the form. Forms available in English, Spanish, Chinese and Vietnamese. Provide your contact details, the business's details, the product/service, transaction dates, names of representatives, your desired resolution, and evidence of prior contact attempts with the business.
Format
Structured form; up to 5 supporting documents, max 50MB each, PDF/DOC.
Calendrier
Rolling.
Ce qui se passe ensuite
Review; possible investigation if a pattern emerges; possible referral to a more appropriate agency.
Ce qu'il accepte
Complaints about businesses, including AI companies. The AG investigates where complaints suggest patterns of consumer harm or systematic violations of consumer protection law.
Ce qu'il n'accepte pas
The form is explicit: 'The Attorney General cannot provide you with legal advice or represent you in personal legal actions' and 'cannot act as my personal lawyer.' It will not adjudicate your individual dispute.
Géré par
California Department of Justice, Office of the Attorney General