EU AI Act Service Desk

What it does

Questions about AI Act interpretation and compliance; routes users to the complaints tool and whistleblower tool.

Honest assessment

Useful as the authoritative starting point for anyone trying to work out which EU route applies to their concern, and as the canonical index of open AI Act consultations. Not itself a lever.

How to file

Browse the AI Act Explorer, Compliance Checker, guidelines and templates; contact the AI Office at CNECT-AIOFFICE@ec.europa.eu; or follow the links to the complaint and whistleblower tools. Available in English, Spanish, German, French, Italian and Polish.

Format

Web resources and email.

Timing

Rolling; hosts periodic public consultations on implementation topics.

What happens after

Response from the AI Office, or referral to the appropriate tool.

What it accepts

Questions about AI Act interpretation and compliance; routes users to the complaints tool and whistleblower tool.

What it does not accept

It is a help desk and resource hub, not an enforcement intake in its own right.

Operated by

European Commission (AI Office / DG CNECT)