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How it works

Most people have no picture of how a concern reaches someone who can act on it. Without one, every instruction sounds arbitrary. Here is the picture.

How a concern travels

  1. You write to the body that holds the power
    Not your own representative by default — the committee, regulator or company channel whose job covers your concern. That is what the path works out for you.
  2. Staff read it and log it
    Committee and regulator staff record positions from the public, count them, and pass summaries to the chair or the case team. Personal messages are read; identical form letters are counted and set aside.
  3. It shapes what gets heard
    The chair of a committee decides which bills get hearings and markups. Regulators decide which complaints become investigations. Your message is one of the inputs to those decisions.
  4. Sometimes it is quoted
    In consultations and calls for evidence, submissions are often published under the author's name, and staff quote from them when writing their report.

What the labels mean

Every address on this site carries one of three labels. We never mark something verified unless a person opened the page and saw the route on it.

  • Verified — Someone opened this page and saw the route on it
  • Unverified — Cited by another source, but we couldn't open the page. Treat it as a lead to confirm, not an address to rely on
  • Unchecked — Listed as published; not independently checked

Whose side are we on?

No one's. This site has no political ask of its own. Organisations' positions are recorded as theirs, in their own terms, including when they are unpopular. Every comparable tool belongs to a campaign; not having one is our main reason to be trusted.

How to help

The most useful thing anyone can do is tell us when something is wrong — every record has a "Something wrong here?" link. Volunteers look after one country, one subject, one language, or the Resources collection. A handle is enough; you never need to give your real name.

Volunteer for an area · Give feedback

What we count

We count how many people arrive, how far they get, and how many leave with a message — per day and per kind of concern, as plain totals. That is how we know whether the site works. We use no cookies, store nothing on your device, keep no IP addresses, and never send anything you type into the guided path. The one exception is a message you choose to send us through the feedback or get-involved forms — that is sent, and kept only to read and answer it. The totals are public.

See the totals

The data

Everything on this site is published as open data, so others can build on it without scraping.